My Orders

Cancellations

If you have placed an incorrect order, we kindly ask you to contact our customer service as soon as possible. We will try our best to solve the problem. The orders will be sent within 24 hours after the placement of order. Due to this reason, it is extremely important to contact us as soon as possible after placing an incorrect order.

 

Product Availability

An article is available when it is directly orderable through our website. Sizes that are not available will be directly mentioned as not deliverable. By ordering sale products there is a possibility that multiple customers order the same product at the same time. This can lead to an item unexpectedly not in stock.

If we can not deliver a recently ordered item, we will directly inform you that the product is unexpectedly not in stock. If you had already paid, we give you the possibility to choose an alternative product or receive a refund.

We work extremely hard to remain our stock level as accurate as possible. However, there is always a tiny chance of mistakes. We kindly ask you to review our online assortment, because our stock gets a daily supplement of new products.

If the wished product has been sold out, we recommend you to contact our customer service through e-mail [email protected] or by the following telephone number: +31(0) 85 76 07 021

Chat